ChatBot Status

All Systems Operational

Chat widget Operational

API Operational

Integrations Operational

Web Application Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

LiveChat integration maintenance Mar 14, 06:00-07:00 CET

LiveChat application will undergo a service upgrade maintenance at that time. The integration between ChatBot and LiveChat will be unavailable for all customers. The service will resume immediately after the maintenance ends.
Posted on Feb 15, 15:30 CET

Past Incidents

Feb 25, 2021

No incidents reported today.

Feb 24, 2021

No incidents reported.

Feb 23, 2021

No incidents reported.

Feb 22, 2021

Service degradation

Resolved - Around 4:50 PM GMT, our Administrators noticed increased traffic on our servers. After a quick investigation, at 5:00 PM GMT, we attempted to post a first fix for the identified issue, which partially solved the problem. However, we had to continue working on it to eliminate the remaining difficulties experienced by our customers. Following the first fix, a second one has been posted around 5:05 PM GMT. The last fix has been posted at 5:15 PM GMT, resolving the issue at 5:18 PM GMT.
Feb 22, 17:50 CET

Feb 21, 2021

No incidents reported.

Feb 20, 2021

No incidents reported.

Feb 19, 2021

No incidents reported.

Feb 18, 2021

No incidents reported.

Feb 17, 2021

No incidents reported.

Feb 16, 2021

No incidents reported.

Feb 15, 2021

No incidents reported.

Feb 14, 2021

No incidents reported.

Feb 13, 2021

No incidents reported.

Feb 12, 2021

No incidents reported.

Feb 11, 2021

Issue with subscription page (subprocessor issue)

Resolved - We identified an issue with one of our subprocessors, which caused issues with accessing subscription pages. The incident has been resolved on 10:00 AM CET.
Feb 11, 09:00 CET