Elevated AI Assist errors

Resolved·Degraded performance

This incident has been resolved.

Tue, Jun 10, 2025, 11:42 AM

(10 months ago)

Affected components

Jun 10, 2025, 10:18 AM

11:42 AM

Web Application

Chat widget

Integrations

Updates

Resolved

This incident has been resolved.

Tue, Jun 10, 2025, 11:42 AM

Monitoring

We are continuing to monitor for any further issues.

Tue, Jun 10, 2025, 11:35 AM

Monitoring

A fix has been implemented and we are monitoring the results.

Tue, Jun 10, 2025, 11:06 AM(29 minutes earlier)

Investigating

We are continuing to investigate this issue.

Tue, Jun 10, 2025, 11:01 AM

Investigating

We are continuing to investigate this issue.

Tue, Jun 10, 2025, 10:40 AM(21 minutes earlier)

Investigating

We're receiving reports about issues with generating responses using AI Assist. We're currently looking into this issue.

Tue, Jun 10, 2025, 10:18 AM(21 minutes earlier)