LiveChat Integration Issues
Resolved·Partial outage

Most licenses are no longer affected by the issue after the implemented fix. A small group of customers can still experience temporary issues. For more detailed updates, please follow the issue on the LiveChat's Status Page: https://status.livechat.com/incidents/fwtc31twz0sr

Sun, May 5, 2024, 05:31 PM
(1 year ago)
·
Affected components
Integrations
Updates

Resolved

Most licenses are no longer affected by the issue after the implemented fix. A small group of customers can still experience temporary issues. For more detailed updates, please follow the issue on the LiveChat's Status Page: https://status.livechat.com/incidents/fwtc31twz0sr

Sun, May 5, 2024, 05:31 PM

Monitoring

A fix has been implemented and we are monitoring the results.

Sun, May 5, 2024, 01:26 PM(4 hours earlier)

Identified

We are receiving reports regarding issues with the LiveChat API. Chatbots integrated with LiveChat may not have worked correctly. The LiveChat team has identified the issue and a fix is being implemented.

For more information and live status updates, please visit: https://status.livechat.com/incidents/fwtc31twz0sr

Sun, May 5, 2024, 11:52 AM(1 hour earlier)