LiveChat & HelpDesk integration issues
Resolved·Partial outage

This incident has been resolved.

Fri, Apr 22, 2022, 02:57 PM
(3 years ago)
·
Affected components
Integrations
Updates

Resolved

This incident has been resolved.

Fri, Apr 22, 2022, 02:57 PM

Monitoring

We are continuing to monitor for any further issues.

Fri, Apr 22, 2022, 02:33 PM(23 minutes earlier)

Monitoring

A fix has been implemented and we are monitoring the results.

Fri, Apr 22, 2022, 02:17 PM(16 minutes earlier)

Investigating

We are getting reports of issues with the LiveChat & HelpDesk integration. Bots integrated with LiveChat or HelpDesk may not work correctly. The issue is being investigated.

For more information, please visit: https://status.livechat.com/

Fri, Apr 22, 2022, 01:31 PM(45 minutes earlier)