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LiveChat integration issues
Resolved

There was a 1-hour service interruption with the LiveChat integration. The issue has been identified at 3:00 PM GMT as an outage of one of our sub-processors responsible for our CDNs, Akamai. As soon as we identified the issue, we contacted the LiveChat team that implemented a fix. The incident was resolved at 4:00 PM GMT. Other integrations were not affected.

Thu, Jul 22, 2021, 03:00 PM
(5 years ago)
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Affected components

No components marked as affected

Updates

Resolved

There was a 1-hour service interruption with the LiveChat integration. The issue has been identified at 3:00 PM GMT as an outage of one of our sub-processors responsible for our CDNs, Akamai. As soon as we identified the issue, we contacted the LiveChat team that implemented a fix. The incident was resolved at 4:00 PM GMT. Other integrations were not affected.

Thu, Jul 22, 2021, 03:00 PM