Resolved
This incident has been resolved.
Monitoring
A fix has been implemented and we are monitoring the results.
Identified
The issue has been identified and a fix is being implemented.
Investigating
We are getting reports regarding issues with LiveChat and HelpDesk API. Chatbots integrated with LiveChat and/or HelpDesk may not work correctly. The issue is being investigated.
For more information, please visit: https://status.livechat.com/incidents/dvlbhnmxdbwl
