A fix has been implemented and we are monitoring the results.
Posted May 27, 2025 - 17:36 CEST
Identified
The issue has been identified and a fix is being implemented.
Posted May 27, 2025 - 12:47 CEST
Investigating
We are getting reports regarding issues with LiveChat and HelpDesk API. Chatbots integrated with LiveChat and/or HelpDesk may not work correctly. The issue is being investigated.