Elevated AI Assist errors

Incident Report for ChatBot

Resolved

This incident has been resolved.
Posted Jun 10, 2025 - 13:42 CEST

Update

We are continuing to monitor for any further issues.
Posted Jun 10, 2025 - 13:35 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 10, 2025 - 13:06 CEST

Update

We are continuing to investigate this issue.
Posted Jun 10, 2025 - 13:01 CEST

Update

We are continuing to investigate this issue.
Posted Jun 10, 2025 - 12:40 CEST

Investigating

We're receiving reports about issues with generating responses using AI Assist. We're currently looking into this issue.
Posted Jun 10, 2025 - 12:18 CEST
This incident affected: Chat widget, Integrations, and Web Application.
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