LiveChat integration issues

Incident Report for ChatBot

Resolved

This incident has been resolved.

Posted Jan 25, 2021 - 17:25 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 25, 2021 - 15:51 CET

Identified

The issue has been identified and a fix is being implemented.

Posted Jan 25, 2021 - 15:36 CET

Update

We are continuing to investigate this issue.

Posted Jan 25, 2021 - 15:33 CET

Investigating

At 2:20 PM CET, we noticed an increased response time in our integration with LiveChat. Some bots used in this integration may respond with a delay.

For live updates regarding this issue, please follow: https://status.livechat.com/

Posted Jan 25, 2021 - 14:20 CET

This incident affected: Integrations.