LiveChat integration issues
Resolved·Degraded performance

This incident has been resolved.

Mon, Jan 25, 2021, 04:25 PM
(4 years ago)
·
Affected components
Integrations
Updates

Resolved

This incident has been resolved.

Mon, Jan 25, 2021, 04:25 PM

Monitoring

A fix has been implemented and we are monitoring the results.

Mon, Jan 25, 2021, 02:51 PM(1 hour earlier)

Identified

The issue has been identified and a fix is being implemented.

Mon, Jan 25, 2021, 02:36 PM(14 minutes earlier)

Investigating

We are continuing to investigate this issue.

Mon, Jan 25, 2021, 02:33 PM

Investigating

At 2:20 PM CET, we noticed an increased response time in our integration with LiveChat. Some bots used in this integration may respond with a delay.

For live updates regarding this issue, please follow: https://status.livechat.com/

Mon, Jan 25, 2021, 01:20 PM(1 hour earlier)