Issues with AI Knowledge Sources & Training management

Incident Report for ChatBot

Resolved

This incident has been resolved.
Posted Mar 25, 2025 - 15:34 CET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 25, 2025 - 15:24 CET

Investigating

We are receiving reports about difficulties with adding, refreshing, and removing AI knowledge sources & Training phrases. Our team is currently investigating this issue.
Posted Mar 25, 2025 - 15:09 CET
This incident affected: Web Application.