Issues with AI Knowledge Sources & Training management

Resolved·Partial outage

This incident has been resolved.

Tue, Mar 25, 2025, 02:34 PM

(11 months ago)

Affected components

Mar 25, 2025, 02:09 PM

02:24 PM

Web Application

Updates

Resolved

This incident has been resolved.

Tue, Mar 25, 2025, 02:34 PM

Monitoring

A fix has been implemented and we are monitoring the results.

Tue, Mar 25, 2025, 02:24 PM(10 minutes earlier)

Investigating

We are receiving reports about difficulties with adding, refreshing, and removing AI knowledge sources & Training phrases. Our team is currently investigating this issue.

Tue, Mar 25, 2025, 02:09 PM(15 minutes earlier)