Agent app issue

Resolved·Full outage

This incident has been resolved.

Thu, Aug 8, 2024, 08:00 PM

(1 year ago)

Affected components

Aug 8, 2024, 06:45 PM

07:36 PM

Web Application

API

Integrations

Updates

Resolved

This incident has been resolved.

Thu, Aug 8, 2024, 08:00 PM

Monitoring

A fix has been implemented and we are monitoring the results.

Thu, Aug 8, 2024, 07:36 PM(24 minutes earlier)

Identified

We are continuing to work on a fix for this issue. Issue is impacting web application access and LiveChat integration.

Thu, Aug 8, 2024, 07:17 PM(18 minutes earlier)

Identified

The issue has been identified and a fix is being implemented.

Thu, Aug 8, 2024, 06:45 PM(31 minutes earlier)