Agent app issue

Incident Report for ChatBot

Resolved

This incident has been resolved.

Posted Aug 08, 2024 - 22:00 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 08, 2024 - 21:36 CEST

Update

We are continuing to work on a fix for this issue. Issue is impacting web application access and LiveChat integration.

Posted Aug 08, 2024 - 21:17 CEST

Identified

The issue has been identified and a fix is being implemented.

Posted Aug 08, 2024 - 20:45 CEST

This incident affected: API, Integrations, and Web Application.