Issues with bots performance

Incident Report for ChatBot

Resolved

This incident has been resolved.

Posted Aug 31, 2023 - 10:38 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 31, 2023 - 09:43 CEST

Investigating

We have reports of delays on bots services. We are currently investigating the issue

Posted Aug 31, 2023 - 09:09 CEST

This incident affected: Chat widget and API.