LiveChat integration issues

Incident Report for ChatBot

Resolved

This incident has been resolved.
Posted Mar 04, 2021 - 17:26 CET

Monitoring

The fix has been implemented, Agent's Application is back operational. Our Team continues to monitor the situation.
For live updates regarding this issue, please follow: https://status.livechat.com/
Posted Mar 04, 2021 - 17:21 CET

Identified

At 2:05 PM GMT, we noticed an increased number of timeouts in our integration with LiveChat. This integration may be temporarily unavailable.

For live updates regarding this issue, please follow: https://status.livechat.com/
Posted Mar 04, 2021 - 16:03 CET
This incident affected: Integrations.